Alegria Fenix Family, 4* hotel in Roquetas de Mar

Name: Alegria Fenix Family
Address: C/ Paseo Central, 44, Roquetas de Mar, 04740
Price range: Descubre precios y ofertas para este alojamiento
Rating: 9.8

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Alegria Fenix Family

C/ Paseo Central, 44, Roquetas de Mar

6.3 See 569 reviews

Map

Alegria Fenix Family

C/ Paseo Central, 44, Roquetas de Mar

6.3 See 569 reviews

Map

Check-in/out and other info

Accommodation facilities/services

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Adapted for people with reduced mobility
Restaurant
Bar
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Gluten-free food on request
Dairy-free milk on request
Indoor swimming pool
Outdoor Pool (summer)
Games room
Car Hire
Free Lugagge Room
Loungers
Pool sunshade
Garden
Balcony
Tennis Court
Ping Pong
Pool table
Lounge with TV
Games
Free outdoor car park
Indoor car park (to be paid at reception)
Pet-Friendly on request (check fee)
Free Wi-Fi
Children Entertainment in Summer
Free Baby Cot (on request)

Room services

TV
Telephone
Balcony
Hairdryer
Heating
Air Conditioning
Safe to be paid at reception
Desk
Toilet
Amenities
Shower or bathub
Pay mini-fridge

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Pet Policy

This accommodation allows pets with the following conditions:

Maximum weight: 8 kg/pet

Price: 10 €/night and pet

A maximum of one pet per room is allowed.

Pets are not allowed in the main areas of the hotel.

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Alegria Fenix Family Hotel has a new management this year. This hotel is perfect for a pleasant stay, since the beach, with all its leisure activities, is just a few minutes away.

The views of the golf course and the swimming pool are outstanding. Its 198 rooms are perfect for relaxing after a day of activity. The multilingual staff at the front desk will attend to your every need. Among its facilities, the establishment has air conditioning and heating.

Some of the detailed services may have to be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.

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Alegria Fenix Family C/ Paseo Central, 44

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Alegria Fenix Family C/ Paseo Central, 44

What our customers say about the accommodation

6.3

Average

Based on 569 reviews

All of these reviews have been thoroughly reviewed and authenticated.

7.4 Ana María Travelled with family September 2024 El personal muy amable La limpieza en los aseos de la piscina no se podía ni entrar sin agua y todo muy mal Good

2 Maria Del Mar Travelled with couple September 2024 La comida del buffet y el servicio en el restaurante estuvo bastante bien. Vergonzoso. Estoy aquí ahora mismo con mi marido, porque queríamos venir un día a descansar. Desde el primer momento la recepcionista un trato incorrecto. Teníamos reservado pensión completa con comida para mañana y nos dicen al llegar que no hay comida porque cierra, que tenemos la opción de picnic (sándwich frio, botella de agua y pieza de fruta). Después de esto subimos a la habitación doble de matrimonio y no encontramos con un somier de 150 y un colchón de 135. Por motivos físicos no cabemos en esa cama los dos y bajamos a recepción para ver si había posibilidad de cambio de habitación por motivos físicos obvios y nos lo niegan. Dicen que tienen el hotel lleno cerrando mañana. Procedo a poner reclamación oficial. Al subir a la habitación con más calma nos fijamos en la falta de cuidado y limpieza de la habitación donde no vamos a poder dormir. Sábanas sucias, moho en la bañera, lámparas sucias, paredes en malas condiciones. En vez de una día romántico esto se ha convertido en una pesadilla. Y eso que acabamos de llegar. El trato en recepción tanto por recepcionista como por supuesto responsable ha sido Vergonzoso. La hoja de reclamaciones será presentada en consumo para que no sigan engañando a gente. Basic

5.3 Jesus Travelled with family September 2024 Blank review Average

6.3 Mari Paz September 2024 Blank review Average

6.6 Javi Travelled with family September 2024 Actividades y monitores, excepcional trabajo y mejores personas El aire acondicionado,se dejaba notar por si ausencia,tanto en la habitación que no había, como en el resto de zonas del hotel, la piscina le hace falta un arreglo y poner los escalones redondeados y sin picos que cortan y hacen heridas. Good

7.7 Vero Travelled with family September 2024 La atención del personal del hotel es muy buena, la comida del bufet también está muy bien y en general la estancia nos ha gustado mucho. Lo único es que el hotel se nota que necesita arreglos en general todo, las habitaciones, la piscina... La piscina tiene zonas levantadas y los niños se cortan sin querer. Good

6.9 Toñi Travelled with family September 2024 El personal es súper atento El hotel necesita muchas reparaciones y actualización de mobiliario Good

5.1 Jesús Travelled with family September 2024 Ya sabía yo que si buscaba un buen precio no iba a encontrar un buen hotel, efectivamente el hotel está bastante estropeado, pero era lo más económico que había. el 80% del personal era muy amable, el 20% era normal. La verdad es que contento con el personal a pesar de estar ya a final de temporada. El hotel está completamente dejado de la mano de Dios, falta limpieza a todos los niveles, 3 de cada 4 días el suelo del restaurante resbalaba de la gran cantidad de grasa adherida al suelo, las tazas, vasos y platos tenían incrustaciones varias, si tenías suerte pillabas platos, sino tenias que usar platos de café para el almuerzo. Las cucharillas vuelan en la primera hora de comida. Los baños de recepción estuvieron todos los días imposibles de entrar, el olor era tan nauseabundo que nos daba nauseas solo al entrar. La piscina estaba echa picón, peligrosa con elementos cortantes y no me fiaba de la calidad del agua. Decían que cerraban para reformar pero querían abrir en Semana Santa. Es IMPOSIBLE acometer toda la reforma necesaria en tan poco tiempo. Seguramente pondrán un parche a 4 cosas y tirarán para adelante, pero está demasiado mal organizado y desgastado. Una pena por el buen personal que tiene. Average

7.7 Silvia September 2024 Blank review Good

5.1 Septiembre`24 September 2024 Está bastante bien situado, respecto a la distancia de playa. Es obvio que no todos los hoteles pueden estar en primera línea de playa. HABITACIÓN: La habitación vibraba por las máquinas, debido al mal aislamiento de forjado. El aparato de aire acondicionado no se podía regular bien por fallo en mando de pared. SERVICIOS: Escasos servicios en el hotel y los que había de calidad que deja que desear bastante. Servicio de ventilación desastroso. Mucho calor en todas las zonas comunes y acumulación de olores. La distribución de ascensores impiden el tránsito a comedor, lo que provoca molestias. LIMPIEZA: La limpieza podría ser bastante mejorable en habitaciones, pero especialmente en el comedor. En el comedor, los suelos resbaladizos, los platos con restos secos y pegados. Las tazas y vasos sucios, los cubiertos sucios y pegados unos a otros... COMIDA: Bastante mejorable. Y especialmente la disposición de la sala. Ha habido que recorrerse todo el comedor para coger cubiertos de postre, vasos, servilletas, aliños de ensaladas (en un extremo solo). Debiera de estar distribuido en más zonas. Cartelería de comida y postres no adecuada para visualizar. Debería haber señalizaciones visibles sin tener que acercarse tanto, para hacer más ágil del desplazamiento de clientes. PERSONAL: Atento y haciendo lo posible con los pocos medios de los que dispone el hotel. En general TODO bastante MEJORABLE, y más tratándose de un hotel de 4* Average

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Frequently asked questions about Alegria Fenix Family

Where can I park at Alegria Fenix Family?

If you stay at Alegria Fenix Family you have the following parking possibilities (subject to availability):

Free outdoor parking
Paid Indoor parking

Does the Alegria Fenix Family have wifi connection?

The Alegria Fenix Family offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Alegria Fenix Family?

Pets are allowed at Alegria Fenix Family (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at Alegria Fenix Family?

The Alegria Fenix Family has free cots available at the hotel (please request before your trip).

Does the Alegria Fenix Family have a swimming pool?

Yes, Alegria Fenix Family has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Alegria Fenix Family have a 24h reception?

Yes, Alegria Fenix Family has a 24-hour reception.

Is there heating in Alegria Fenix Family?

Yes, Alegria Fenix Family has heating in the common areas.

Is there air conditioning in the common areas at Alegria Fenix Family?

Yes, Alegria Fenix Family has air conditioning in the common areas.

Alegria Fenix Family

Alegria Fenix Family

Check-in/out and other info

Accommodation facilities/services

Room services

Pet Policy

About the accommodation

**AMA Islantilla Resort 4* - Huelva**

Adults Only in Costa Tropical - Hotel On Aleta Room 4*

**Enjoy Fuengirola in a 4* hotel on the seafront Adults recommended!**

**Experience the charm of Granada while staying in a 4* hotel**

**AMA Islantilla Resort 4* - Huelva**

Adults Only in Costa Tropical - Hotel On Aleta Room 4*

**Enjoy Fuengirola in a 4* hotel on the seafront Adults recommended!**

**Experience the charm of Granada while staying in a 4* hotel**

What our customers say about the accommodation

Frequently asked questions about Alegria Fenix Family

Where can I park at Alegria Fenix Family?

Does the Alegria Fenix Family have wifi connection?

Can I stay with a pet at Alegria Fenix Family?

Is there children's cots available at Alegria Fenix Family?

Does the Alegria Fenix Family have a swimming pool?

Does the Alegria Fenix Family have a 24h reception?

Is there heating in Alegria Fenix Family?

Is there air conditioning in the common areas at Alegria Fenix Family?